By accessing, browsing, registering with, or using the services offered by Conquestador Casino NZ (the “Casino,” “we,” “us,” or “our”) at conquestador-casinonz.com (the “Website”), you (“Player,” “User,” “you”) confirm that you have read, understood, and agree to be legally bound by these Terms and Conditions, our Privacy Policy, and any game-specific rules or bonus terms published on the Website.

These Terms and Conditions constitute a binding legal agreement between you and the Casino. If you do not agree with any part of these terms, you must immediately cease using our services and close your account.

These Terms and Conditions apply to all aspects of your relationship with us, including but not limited to account registration and management, deposits and withdrawals, game play, bonus offers and promotions, and customer support interactions.

To register and use the services of Conquestador Casino NZ, you must meet all of the following eligibility requirements:

We reserve the right to refuse account registration or close existing accounts at our sole discretion, including but not limited to cases of suspected fraud, bonus abuse, or violation of these Terms and Conditions.

In accordance with our legal obligations under Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, we are required to verify the identity of all players before processing withdrawals and may request verification at any time during your use of our services.

You may be required to submit the following documents:

Failure to provide requested KYC documents within the timeframe specified may result in withdrawal delays or account suspension. Submitting fraudulent documents will result in immediate permanent closure and referral to relevant authorities. All documents are handled in accordance with our Privacy Policy.

All deposits at Conquestador Casino NZ are processed in New Zealand Dollars (NZD). The following terms apply to all deposit transactions:

All deposits must be made using a payment method registered in your name. Third-party deposits are strictly prohibited. We do not accept cash deposits. We reserve the right to reject deposits at our discretion, including in cases of suspected fraud, money laundering, or violation of these Terms.

Your financial institution may charge fees for certain transactions. The Casino bears no responsibility for charges applied by third-party payment providers. Exchange rate fluctuations for methods processed in foreign currencies are the player’s responsibility.

Withdrawal requests are subject to the following terms and conditions:

Withdrawals will be processed to the same payment method used for the most recent deposit, where technically possible. This requirement is in place to prevent money laundering. If the original method is unavailable, alternative arrangements may be made at the Casino’s discretion following enhanced verification.

We reserve the right to request additional verification documents before processing any withdrawal. Withdrawal requests may be delayed or refused if KYC documentation is incomplete, if the wagering requirement has not been met, if there is reasonable suspicion of fraud or bonus abuse, or if the withdrawal would result in the account falling below the minimum balance.

Pending withdrawal requests may be cancelled by the player before they are processed. Once processed, withdrawals cannot be reversed. The Casino is not responsible for delays caused by payment processors, banking institutions, or technical issues outside our control.

All bonuses and promotions offered by Conquestador Casino NZ are subject to the following general terms, as well as any specific terms associated with each individual offer:

The Casino reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. Promotional offers are subject to availability and may be changed at any time. Terms specific to individual promotions supersede these general bonus terms where they differ.

Wagering requirements (also called “playthrough requirements”) are the conditions that must be met before bonus-derived winnings can be withdrawn. The following terms apply:

Example: If you receive a bonus of NZ$100, you must wager NZ$100 × 35 = NZ$3,500 on eligible games before any winnings generated from that bonus can be withdrawn. Only bonus funds (not deposited real money) are subject to wagering requirements — your deposited funds remain withdrawable at any time.

Wagering progress is tracked in real time in your account’s bonus section. Only wagers on eligible games count toward the requirement. Bets placed on games excluded from wagering do not count. If the wagering window expires before the requirement is met, the remaining bonus funds and associated winnings will be forfeited.

All games available at Conquestador Casino NZ are operated using certified Random Number Generator (RNG) technology or, in the case of live dealer games, by licensed human dealers. The following terms apply to all game play:

The Casino reserves the right to correct any obvious errors in game outcomes caused by software bugs or display errors. Any wagers made during a game error will be void. The Casino’s records of all game transactions shall be considered the authoritative record in the event of any dispute.

The following activities are strictly prohibited and will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:

Any funds obtained through prohibited activities will be forfeited. The Casino reserves the right to pursue civil or criminal legal action where applicable. If you believe a transaction was made in error, contact customer support before initiating a chargeback.

Conquestador Casino NZ is committed to promoting responsible gambling. We provide a range of tools to help players maintain control over their gambling activity. These tools are accessible from your account dashboard at any time:

If you are experiencing difficulties related to gambling, we strongly encourage you to contact the following free, confidential support services available in New Zealand:

All content on the Conquestador Casino NZ website, including but not limited to text, graphics, logos, game content, software, design elements, and audio-visual material, is the intellectual property of the Casino or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use our services for personal, non-commercial purposes. You may not copy, reproduce, republish, distribute, modify, or create derivative works from any content on our platform without prior written consent from the Casino.

Game content (including slot games, live casino streams, and other gambling products) remains the intellectual property of the respective game providers. Use of game content outside of the Casino platform is prohibited without the explicit written permission of the relevant game provider.

To the fullest extent permitted by applicable law, Conquestador Casino NZ and its officers, directors, employees, partners, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our services.

In all cases, our total liability to you shall not exceed the amount of funds in your account at the time the liability arose. Nothing in these Terms and Conditions excludes liability for fraud, wilful misconduct, or any other matter that cannot be excluded by law in New Zealand.

If you have a complaint or dispute regarding your account, a game outcome, a payment, or any other aspect of our services, we encourage you to follow the procedure below:

The Casino’s records of all transactions and game outcomes shall be considered the authoritative record in any dispute. Decisions made by the Casino regarding disputes are final subject only to the ADR process described above.

Conquestador Casino NZ reserves the right to amend, update, or modify these Terms and Conditions at any time. Changes will be communicated via:

Your continued use of our services after any amendment constitutes your acceptance of the updated Terms and Conditions. If you do not agree with any changes, you must stop using the services and may request account closure. We recommend reviewing these Terms and Conditions periodically.

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with the applicable licensing jurisdiction’s laws, as well as relevant New Zealand consumer protection legislation where applicable.

By using our services, you agree that any legal proceedings relating to your use of the Casino’s services shall be subject to the jurisdiction specified in our licence. Players in New Zealand are additionally protected by the Consumer Guarantees Act 1993 and the Fair Trading Act 1986 to the extent applicable.

The language of these Terms and Conditions is English. In the event of any conflict between the English version and any translation, the English version shall prevail.

For any questions regarding these Terms and Conditions, or for any other enquiry related to your account or our services, you may contact us through any of the following channels:

We endeavour to respond to all enquiries promptly and professionally. These Terms and Conditions were last reviewed and updated on 1 March 2026. By using Conquestador Casino NZ, you acknowledge that you have read and agree to these terms in their entirety.